Chat Contact Basket from Your World

Chat Contact Basket from Your World

Salla Chat is Salla’s unified customer service system. Communicate with your customers across various channels with live chat in your store dashboard.

Salla Chat is Salla’s unified customer service system. Communicate with your customers across various channels with live chat in your store dashboard.

Why aren’t social media platforms enough to serve your customers?

Because you are not a consumer, you are a merchant; your resources are valuable and your needs are immense, and social media platforms were not made for you!

Fragmentation between platforms

Although you need advanced tools for the ideal customer service system, you’ll find that your capabilities on social media platforms are no different from those of any regular user!

Limitation on the number of employees

A limited number of users per account means you can’t handle a large volume of messages quickly enough to satisfy your customers!

Limitation on the number of employees

A limited number of users per account means you can’t handle a large volume of messages quickly enough to satisfy your customers!

Without room for expansion and improvement

A lack of task assignment and team management tools, along with no reports or statistics to help you track errors and improve your services!

Without room for expansion and improvement

A lack of task assignment and team management tools, along with no reports or statistics to help you track errors and improve your services!

Chat basket

Built for merchants, with capabilities that enable a single employee to double their performance in handling all conversations and achieve your customers’ satisfaction with less effort and lower cost!

Integrated with Salla

You’ll find all your customers’ messages and their details in your store dashboard, all in one place!

Administrative Efficiency

With management tools to organize your team, automate tasks, and handle conversations at scale!

Scalability

With plans that suit the size of your business and tools that improve the efficiency of your customer service system!

ﺧﺪﻣﺔ ﻋﻤﻼء ﻓﻮرﻳّﺔ

مزايا تدعمك في كسب رضا عميلك بتسريع خدماتك وتسهيلها!

Unified platform

Respond to all your customers’ messages across different social media channels in one live chat app!

Ready-made responses

Customer Data

ﺧﺪﻣﺔ ﻋﻤﻼء ﻓﻮرﻳّﺔ

مزايا تدعمك في كسب رضا عميلك بتسريع خدماتك وتسهيلها!

Unified platform

Respond to all your customers’ messages across different social media channels in one live chat app!

Ready-made responses

Customer Data

Administrative efficiency

Administrative efficiency

Build a cohesive team with excellent communication and manage your customers’ conversations with less effort!

Employee Management

Choose the number of employees who can use Salla Chat, define their roles, and enable communication between them with the @mention and hidden messages features.

Employee Management

Choose the number of employees who can use Salla Chat, define their roles, and enable communication between them with the @mention and hidden messages features.

Task automation

Automate the assignment of conversations by type to your staff based on their roles and your custom conditions.

Task automation

Automate the assignment of conversations by type to your staff based on their roles and your custom conditions.

Chat Management

Sort and filter conversations by multiple criteria, and open more than one conversation from the same communication channel at the same time on the same page!

Chat Management

Sort and filter conversations by multiple criteria, and open more than one conversation from the same communication channel at the same time on the same page!

Full support for scalability

Features that open the door to a more successful future through new channels of communication and developmental and marketing advantages!

Contact Box

An in-store chat widget acts as an additional gateway that lets your customers reach you and ask their questions, and gives them a place to find your store’s latest news.

Comprehensive and detailed reports

Automated marketing messages

Full support for scalability

Features that open the door to a more successful future through new channels of communication and developmental and marketing advantages!

Contact Box

An in-store chat widget acts as an additional gateway that lets your customers reach you and ask their questions, and gives them a place to find your store’s latest news.

Comprehensive and detailed reports

Automated marketing messages

Stay focused, and stay connected to your world!

A unified platform built to simplify your business and reduce your costs, with tools that help you win every customer who knocks on your door!

Packages that suit your business size!

Depending on your team size, you'll find the perfect pricing!

Basic Package

1 employee

149

SAR/month

Basic Package

1 employee

149

SAR/month

Advanced Package

7 employees

499

SAR/month

Advanced Package

7 employees

499

SAR/month

Business Package

15 employees

999

SAR/month

Business Package

15 employees

999

SAR/month

Most Frequently Asked Questions by Merchants

You might have one of these questions in mind about Salla Chat.

1

What is a bill of lading?

2

How can I print the shipping label?

3

How can I create a return label for the order?

4

Does the price of the return shipping label differ?

5

Does Salla provide order packaging materials?

Salla Chat

Connect from your world

Salla Chat

Connect from your world