Who is the owner of the Qalat Al-Takhfidat store?

Engineer Ali Omar Bazaraah, IT specialist, e-commerce store manager, and consultant in the modern smart systems department at Qalat Al-Takhfidat.

Salla, the future of e-commerce, is an easy platform to start your business

The beginning of the story and entering into business? 

Our idea was to transition to an online store, and it was progressing with studied and practical steps. We faced major difficulties but, thanks to Allah, we overcame them. However, we are still today in testing phases to avoid and correct any errors.
Our products are household items and include very many and varied categories under Qalat Al-Takhfidat.

What were the most prominent factors for the success of stores in e-commerce?
- Organizing the internal workflow of the store and preparing the appropriate and professional team.
- What was your primary reliance for the success of your project?

Accuracy and discipline in all departments and following up on all tasks within the application-specific departments.
- What were the most prominent tools that contributed to the success of your project and helped you understand your customers better?

Providing sufficient information to the customer regarding product photography and pricing display.
Interactive customer service available every minute with customers.
Fast response to customer requests and inquiries.
- From your experience with Qalat Al-Takhfidat, is there any advice you would offer to merchants in general to help them succeed?
I advise my fellow merchants not to take the store project as an easy and simple task. They must form a professional team in each department before starting the store and application project, and also choose professional and trained staff.
The store requires many different departments, acting as a continuous loop between departments from the start of the order until the receipt of the order by the customer.

- Share your future plans or developments that could help in your success.
We are still today in a testing and development phase, and the store is continuously upgraded to suit the needs of the electronic market.

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How you can create discounts on your products in your online store on the Salla platform

In this video, we will explain to you how to create discounts in your online store on the products or services available in your store on the Salla platform.

https://www.youtube.com/watch?v=SUdFSwdeN7A